T&Cs

Deliveries? Returns? Exchanges? Read this all below: 

Delivery

Delivery Timeframe: Delivery times may vary but typically take up to 3 weeks from the date of purchase. Delays in delivery may occur due to factors beyond our control, such as unforeseen circumstances or product availability.

Shipping Address: Customers are responsible for providing accurate and complete shipping information during the order process. We are not responsible for any delivery issues resulting from incorrect or incomplete addresses.

Returns and Exchanges

Return and Exchange Policy: We do not accept returns or exchanges except in cases where an error has been made by our company during the order fulfillment process. Customers are encouraged to thoroughly review their orders and contact us immediately if they believe an error has occurred.

Conditions for Eligibility: To be eligible for a return or exchange, the error must be attributable to our company and not the result of customer error or preference. Returns and exchanges for reasons such as size, color, or change of mind will not be accepted.

Reporting Errors: Customers must notify us of any order errors within 10 days of receiving the product. After this period, we will assume that the order has been fulfilled correctly, and no returns or exchanges will be accepted.

Return and Exchange Process: To initiate a return or exchange, customers must contact our customer support team at 2pretty2plan@gmail.com and provide the necessary details, including the order number and a description of the error.

Disclaimer

Liability: Our liability is limited to the cost of the purchased product and does not extend to any incidental, consequential, or punitive damages. We are not responsible for any damages that may occur during shipping or handling of the product.

Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these terms and conditions if such failure or delay is due to circumstances beyond our control, including but not limited to acts of nature, labor strikes, or government actions.